Full job description

RH Properties Brokerage is looking for a Call Center Agent – Real Estate to join our Abu Dhabi team.

The role is focused on outbound calling, lead qualification, follow-ups, appointment setting, and generating genuine business opportunities for our Sales and Leasing teams

Key Responsibilities

• Make outbound calls to prospective buyers, sellers, landlords, tenants, and investors.
• Contact and follow up with leads provided by the Company.
• Understand client requirements, budget, preferred location, and property type.
• Qualify leads and identify genuine sales or leasing opportunities.
• Schedule qualified appointments for Sales and Leasing Consultants.
• Follow up consistently with interested prospects.
• Handle basic objections and provide accurate information about Company services and properties.
• Maintain accurate call records, lead status, and follow-ups in the CRM.
• Coordinate with Sales, Leasing, and Listing teams for effective lead handover.
• Achieve assigned daily and monthly calling, follow-up, appointment, and lead-generation KPIs.

Requirements

• 1+ year experience in call center, telecalling, telesales, customer service in real estate.
• UAE real estate experience is an advantage.
• Strong English communication and telephone skills.
• Confident, persuasive, and professional communication style.
• Strong follow-up and lead-conversion skills.
• Comfortable making a high volume of outbound calls.
• Basic knowledge of CRM systems and MS Office.
• Target-driven, disciplined, and results-oriented.

What We Offer

• Competitive salary package.
• Performance-based incentives.
• Company-provided leads and CRM.
• Training and ongoing support.
• Career growth opportunities within real estate.
• Professional and performance-driven work environment.

Pay: From AED3,000.00 per month