Full job description

Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls is a 404-guestroom full-service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with 23 private function rooms and boardrooms totaling over 40,000 square feet of meeting space including our 8400 sq. ft. Oakes Grand Ballroom with an additional 2700 sq. ft. foyer. Whether our guests are traveling on business or taking a much-needed vacation, our mission is to always exceed the expectations of our guests.

Job Summary:

We are currently looking for a passionate, dedicated and detail-orientated Marriott Breakfast Server to join our Marriott on the Falls team. The Marriott Breakfast Server will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing:

• Warmly welcome guests and promptly attend to tables.
• Take guests food and beverage orders, making recommendations, advising of menu options and assist with special requests.
• Serve food and beverages to the table promptly following appropriate procedures.
• Communicate with the kitchen regarding menu questions, dietary requirements and special requests.
• Record transactions in the MICROS system correctly and timely
• Check-in with guests from time to time to assure satisfaction with each course and beverage
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
• Clean tables, complete closing duties and re-stock tableware and other supplies.
• Attend daily stand-up meetings at start of shift.
• Work safely and in compliance with all health, safety, and sanitation standards.
• Perform any and all other tasks, which are assigned by management.

What we’re looking for:

• Great conversational skills and teamwork-oriented individual.
• Positive and outgoing personality.
• Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
• Previous equivalent server experience in a dining room environment.
• Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
• Ability to quickly respond to changing work volume; high-energy level/speed.
• Ability to work independently with minimal supervision.
• Must be available holidays and weekends.
• Smart Serve Certification is required.