Full job description

Breakfast Attendant

Department – Food and Beverage

Reports to – Food and Beverage Manager / Guest Services Manager

What’s the job?

As Breakfast Attendant, you’ll be Responsible for the breakfast service for our guests and ensure a quality dining experience for them as well as provide a safe, clean and healthy environment. This includes well-cooked, quality food, pleasing presentation whilst delivering memorable guest experiences. You’ll ensure compliance with all relevant health and safety regulations and procedures.

Your day-to-day

Guest Experience

• Maintain and clean and inviting guest dining area.
• Engage, connect, and build rapport with guests to enhance guest satisfaction.
• Ensure all food and beverage facilities, including restaurant/bar and banquet/meeting spaces are clean and properly stocked to anticipated business volume.
• Ensure all food and beverage equipment is in operational condition and regularly cleaned.
• Establish and achieve quality and guest satisfaction goals.
• Ensure consistent adherence to brand standards and promotions.
• Work with Manager to ensure the high level of guest satisfaction.
• Follow all local, brand, and Opal health and safety regulations and procedures.

Cost Control

• Effectively manage and control all food and beverage expenses, including restaurant/bar, breakfast service, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines.
• Routinely order food and supplies based on Opal’s inventory standards
• Continually seek and implement cost saving strategies.
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Make sure food and drinks are secure and stored safely – always keep stock replenished to minimize waste.
• Understand and operate within the hotel’s breakfast budget.
• Revenue Generation
• Drive promotions that deliver great dining experiences for guests at a good value.
• Bring any ideas that could enhance revenue to the Food and Beverage Manager
• Make sure credit and financial transactions are handled securely.