Full job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location:

Hampton Inn Pensacola Beach

Breakfast Attendants are responsible for assembling and disassembling breakfast buffets and ensuring that the buffet always remains well-stocked for a great breakfast. In full-service establishments, Breakfast Attendants receive requests from customers and communicate them to the kitchen staff, and clear tables.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.
• Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
• Greet guests upon arrival and make them feel welcomed, always following the 5/10 rule.
• Provide quality service to all guests by responding to their requests promptly, and efficiently.
• Prepare, set up, stock, take down, clean, and provide quality breakfast products, adhering to all recipe and presentation standards.
• Responsible for creating an impressive breakfast experience for all guests.
• Clearing cutlery and crockery from customers’ tables, wiping dining tables, cleaning and replenishing tabletop condiments throughout the shift.
• Provide information and assistance to hotel guests regarding local and property amenities.
• Assist guest efficiently and courteously in all hospitality related functions, while ensuring that all breakfast service is being maintained and served according to brand standards.

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