Full job description

Beach Tram Driver (Full Time) – Waldorf Astoria Monarch Beach Resort

The award-winning Forbes 4-Star and AAA 5-DiamondWaldorf Astoria MonarchBeach Resort & Club is looking for a Tram Driver to join the Guest Services Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $20.90 per hour and is based on applicable and specialized experience and location.

What will I be doing?

As a Driver, you would be responsible for greeting guests and driving guests to and from requested destinations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Drive property-designated vehicles to and from guest destinations, including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.
• Greet arriving and departing guests in a timely, friendly, and efficient manner
• Assist guests with luggage
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline