Full job description

POSITION TITLE: Bartender/Server
REPORTS TO: Bar Supervisor/AGM/GM

POSITION SUMMARY

The Bartender/Server is responsible for preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, taking orders, and serving food and drinks. The role goes beyond mixing drinks, as bartender/server, you are expected to provide a memorable guest experience by engaging with guests and ensuring the bar operates efficiently and flawlessly. THIS POSITION REQUIRES SATURDAY AND SUNDAY AVAILABILITY. TOAST experience gives the successful candidate a leg up.

WHO IS THIS POSITION FOR?

The Bartender/Server role is best suited for someone who:

• Is passionate about the guest service experience and aims to exceed expectations.
• Has strong communication skills and the ability to build rapport with guests and colleagues.
• Is detail-oriented and has a strong work ethic, ensuring a high-quality bar experience.
• Enjoys working in a fast-paced environment and thrives on creating unique and memorable experiences for guests.

WHY JOIN OUR TEAM?

• Vacation / Sick / Bereavement / Holiday Pay.
• Health / Dental Insurance.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Prepare and serve alcoholic and non-alcoholic beverages for bar patrons according to standard recipes.
• • Greet guests, answer questions, and make recommendations based on guest preferences and menu offerings.
  • Take drink and food orders from guests or servers, ensuring timely service.
  • Properly record all sales transactions and ensure accurate payment & cash handling.
  • Perform opening and closing side work according to checklists, ensuring the bar , pool deck and restaurant is clean and organized.
  • Wash glassware and maintain the cleanliness of the bar and surrounding areas.
  • Stay knowledgeable about current food and beverage offerings, including wine lists and cocktail menus.
  • Provide guests with current information regarding hotel services, hours, and local attractions.
  • Perform other duties as assigned by management to enhance guest experiences and bar operations.
  QUALIFICATIONS
  • 3 to 6 months of related experience; or one-year certificate from college or technical school; or equivalent combination of education and experience.
  • Exceptional customer service skills, with a strong focus on creating memorable guest experiences.
  • Excellent communication skills and the ability to establish rapport with guests and team members.
  • Self-motivated with a strong work ethic and attention to detail.
  • Ability to lift 20lbs.