About the job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture department in Dubai, the Assistant People & Culture Manager is responsible for managing the full colleague onboarding lifecycle and core People & Culture administrative processes. Assistant People & Culture Manager reports to the People & Culture Manager.

As an Assistant People & Culture Manager, you will be responsible for the following duties:

• Deliver a professional and engaging onboarding experience, managing the full lifecycle from offer acceptance to completion and acting as the main contact for new joiners.
• Handle all onboarding administration, documentation, employee records, and system updates in Workday, ensuring accuracy, compliance, confidentiality, and audit readiness.
• Coordinate logistics such as visas, work permits, Emirates ID, travel arrangements, and onboarding-related requisitions while aligning with company policies and cost efficiency.
• Support broader employee lifecycle activities including transfers, insurance and benefits enrollment, and probation review processes with timely follow-ups.
• Maintain high data integrity through regular audits, reporting, and collaboration with Finance and auditors to ensure compliance with company standards and UAE regulations.
• Drive continuous improvement of onboarding and P&C operations through process optimization, digitalization, KPI tracking, stakeholder support, and enhancing the overall employee experience.

As an Assistant People & Culture Manager, we expect from you:

• 2–3 years of experience in People & Culture Operations, onboarding, or personnel administration, preferably within luxury hospitality.
• Familiarity with HR systems, ideally Workday, and understanding of UAE labor laws and immigration processes.
• Strong interpersonal, communication, and organizational skills to manage stakeholders effectively.
• High attention to detail with the ability to multitask and handle multiple priorities efficiently.
• Dependable, responsible, and proactive approach to work.
• Good problem-solving abilities and a collaborative mindset as a team player.

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