Full job description

JOB SUMMARY / PURPOSE

The incumbent manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. Inspects facilities, recommends upgrades when needed. The incumbent establish workflows, standard procedures, and quality control plans, manages subordinate staff in the day-to-day performance of their jobs

The incumbent is responsible for the maintenance of vendor/supplier relationship. Ensures that the assigned area is monitored as per the SLA and KPI of the client and is kept under budget to ensure profitability of the project.

ROLE AND RESPONSIBILITIES

• Responsible for the overall cleaning performance of the area assigned. Ensure supervisors prepare work schedules for the Operatives. Impart Training to the Supervisors/Operatives on the basic methodologie
• Assign Budget for each project to the supervisor. Monitor the consumables expenses are within budge
• Ensure timely submission of the attendance report for payroll processing of its staff and the supervisor
• Weekly/monthly meeting with the client to ensure the smooth functioning of cleaning operation
• Prepare work completion reports. Prepare monthly reports
• Ensure reporting structure is properly implemented
• Ensure the project is running under the cost
• Collate monthly requisitions prepare monthly material requisitions. Ensure proper maintenance schedules for equipment
• Create a Team environment.
• Ensure Operatives use equipment and chemicals as per the instructions of the supplier
• Ensure Health & Safety measures are properly implemented
• Ensure personal hygiene is maintained by the Operatives. Impart personal hygiene training
• Internal Audit of the cleaning operations- ensures remedial actions are carried out
• Suggest methods of improvements to the clients
• Ensure all sites have adequate materials for their daily operation
• Monthly report to HOD on the performance of the area
• Attend monthly meetings to discuss issues related to operations