Full job description

JOB RESPONSIBILITIES

• Assist the Housekeeping Manager or Housekeeping Supervisor in day-to-day housekeeping concerns
• Supervise the implementation of all housekeeping related standards and procedures
• Conduct departmental training and perform administrative work
• Monitor and supervise Room Attendants’ work
• Responsible for room allocations, room inspection and prioritize arrival rooms
• Handle hotel guest telephone request
• Check VIP rooms where special treatment should be given
• Offer the personalize service to the VIP guests

REQUIREMENT

• Minimum 2 years’ working experience in supervisory level in luxury hotel housekeeping
• With service spirit and willing to go for the extra mile
• Detail-oriented and well organized
• Presentable, outgoing with good interpersonal and communication skills
• Familiar with usual hotel systems and software
• Good command in written and spoken English