Full job description
Position: Assistant Housekeeping Manager

Department: Housekeeping

Report to: Executive Housekeeper

Hours: As required

Position Overview:

The Assistant Housekeeping Manager is responsible for overseeing the housekeeping team to maintain impeccable standards of cleanliness in guest rooms and public areas of the hotel. This role involves ensuring efficient operations, addressing guest requests promptly and courteously, and stepping in for the Executive Housekeeper as needed.

Duties and Responsibilities:

Inspect rooms regularly to ensure quality control policies are met.
Motivate, coach and mentor housekeeping team members.
Provide guidance on cleaning procedures, inventory, task prioritization.
Assist with payroll, scheduling, budgets and other administrative tasks.
Cover and represent department leadership in their absence.
Resolve guest complaints and issues promptly and professionally.
Verify compliance with uniform, grooming and appearance policies.
Comply with health, safety and sanitation procedures.
Other tasks as assigned by leadership.
Qualifications

1+ years housekeeping experience.
Previous supervisory experience required.
Outstanding leadership, coaching, and communication abilities
Guest service focused with excellent multi-tasking abilities.
Highly organized with acute attention to detail
Computer proficient with MS Office, email, Opera PMS
Able to lift up to 30 lbs. and endure physical demands.
Willing to work flexible hours in all weather conditions