Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure.

AutoCamp is seeking an Assistant General Manager to be responsible for managing the day-to-day operations of the property, with a specific focus on Front Desk, Housekeeping and the Retail Shop. This role supports and guides all associates with policies, standards, procedures and regulations, and works to ensure that all team members are working to deliver an exceptional guest experience and operational efficiency.

AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.

Sound good? We’d love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too.Requirements:

ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Responsible for supporting the General Manager in ensuring that daily operations are smooth and efficient while maintaining a focus on guest and associate satisfaction.
• Lead by example: provide high-quality service and uncompromising hospitality towards all customers and associates.
• Manage a multi-cultural team and lead in a manner that embraces diversity.
• Oversee the housekeeping supervisor and housekeeping team.
• Play a lead role in managing the PMS and associated technological systems.
• Oversee the Retail shop, responsible for insuring front office team properly stocks and sets the retail area.
• Interview and hire associates, then, train and develop for technical, hospitality, communication, management, and organizational skills. Guide all associates towards success as it relates customer satisfaction, property business and financial goals.
• Keep associates informed about daily operations and events.
• Ensure associates are properly logging time in and out, entering PTO hours, and following meal period break law. Troubleshoot discrepancies from previous shifts and make corrections as needed.
• Monitor associate performance, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards.
• Support General Manager with Human Resource issues. Manage disciplinary issues with discretion, confidence and in a compassionate manner.
• Lead departments in the achievement of financial/business goals and expectations in accordance with the operating budget; monitoring progress monthly and implementing controls for expense management.
• Ensure that Autocamp standards, operating procedures and policies are in place and followed.

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