About the Position:

Wynn Al Marjan is currently seeking an Assistant General Manager – Sports Bar to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

  • Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise en place readiness.
  • Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling.
  • Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity.
  • Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
  • Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow.
  • Prepare and present daily shift reports; escalate issues and propose solutions to the GM.
  • Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
  • Assist and carry out tasks assigned by the General Manager and leadership.
  • Maintain service goals and Forbes 5 Star standards; conduct table touches and follow ups.
  • Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate.
  • Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
  • Provide day to day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
  • Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
  • Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times.
  • Follow health & safety and food hygiene standards; champion safe work practices.
  • Participate in sustainability initiatives (Reduce, re use, recycle).

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • 2–3 years leadership experience in fine dining (e.g., Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day.
  • Experience in Michelin recognized or Gault Millau restaurants preferred.
  • Strong product knowledge of cuisine style and wine; WSET 2 preferred.
  • Working knowledge of budgeting basics, allergen management, and food safety.
  • Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
  • Fluent spoken and written English, and another European Language
  • Proficient with MS Office and POS software; comfortable with digital reports and checklists.
  • Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.
  • Background in fine dining operations (service and basic culinary coordination).
  • International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
  • Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills.
  • Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.

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