Full job description

The Courtyard by Marriott Greenville-Spartanburg Airport offers a seamless blend of business and leisure in a welcoming setting designed with your comfort in mind. Conveniently located near the vibrant downtown Greenville area and the scenic Blue Ridge Mountains. With 1,200 square feet of flexible meeting space, we are also an ideal choice for small meetings and gatherings. It’s easy to see why so many guests return and consider us their home away from home. Your travel experience begins here at the Courtyard

We have an exciting opportunity to join our team as a Hotel Assistant General Manager.

The Assistant General Manager (AGM) supports the General Manager in overseeing all aspects of hotel operations, ensuring smooth day-to-day functions and exceptional guest experiences. The AGM acts as akey leader, managing staff, handling guest relations, and contributing to the hotel’s financial and operational success.

Key Responsibilities:

• Assisting the General Manager in managing daily operations across all departments (front desk, housekeeping, maintenance,etc.).

• Recruiting, training, scheduling, and supervising hotel staff, ensuring high performance and a positive work environment.
• Addressing guest concerns, handling complaints, and striving to exceed guest expectations to maintain high levels of satisfaction
• Assisting with budget management, financial planning, and cost control to improve profitability.
• Maintaining high standards of service, cleanliness, and safety throughout the hotel.
• Ensuring adherence to all relevant health, safety, and legal regulations.
• Providing support to the General Manager with administrative tasks and implementing policies.