Full job description

Job Summary
Join our dynamic team as an RV Park Assistant and lead the day-to-day operations of a vibrant recreational vehicle park. In this energetic role, you will help property management, guest relations, leasing activities, and facility maintenance to ensure an exceptional experience for all visitors. Your proactive approach will drive occupancy, uphold safety standards, and foster a welcoming community environment. This position offers an exciting opportunity to combine leadership, customer service, and guest relation skills in a fast-paced, outdoor setting.

Job Description

• Manage daily operations of the RV park, including leasing, reservations, and guest services to maximize occupancy and revenue.
• Oversee property maintenance and facilities management to ensure clean, safe, and well-maintained grounds and amenities.
• Handle leasing agreements.
• Maintain accurate data entry and filing of tenant records, contracts, and legal documentation using property management software such as camp spot or Rent Manager
• Resolve conflicts between guests or tenants promptly through effective conflict management and negotiation skills.
• Conduct regular inspections of the property to identify maintenance needs and coordinate repairs with vendors or maintenance staff.
• Provide excellent customer service via phone etiquette and in-person interactions to build strong relationships with guests and tenants.
• Upsell additional services such as premium sites or amenities to enhance guest satisfaction and revenue streams

<Requirements>

• Proven experience in RV resorts, property management or real estate administrative roles with a focus on leasing or facilities management.
• Proficiency in property management software such as Camp spot, Rent Manager, or similar platforms; familiarity with CMMS (Computerized Maintenance Management System) is a plus.
• Strong customer service skills with excellent phone etiquette and conflict resolution abilities.
• Experience in sales or upselling services to enhance revenue opportunities within a hospitality or property setting.
• Ability to handle legal documentation related to contracts, leases, and legal administrative processes efficiently.
• Office experience including data entry, filing systems, and general administrative support tasks.
• Facilities management knowledge including basic maintenance oversight and vendor coordination.
• Exceptional negotiation skills combined with a proactive approach to problem-solving in a fast-paced environment. This role is ideal for motivated individuals passionate about creating memorable outdoor experiences while managing the operational aspects of a thriving RV park. If you thrive on delivering outstanding customer service combined with strong administrative expertise, we invite you to bring your energy and enthusiasm to our team!