Full job description

Date Opened: Monday, May 04, 2026 12:00 AM

Close Date: Monday, May 11, 2026 12:00 AM

Department: Aviation Department

Function Operators & Drivers

Salary: $24.00 – $29.20 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

SUMMARYDrive shuttle buses, safely transport employees, traveling public and baggage between the airport terminal and parking facilities. Deal courteously with the passengers and represent the Airport in a positive, professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Drive passengers and their baggage between the airport terminal and parking facilities. Drive for tours, special evets and during irregular operations.
• Recognize driving safety hazards and use appropriate precautions based on Federal, State and Local guidelines.
• Follow the directions of the Shuttle Bus Dispatchers, Bus Operations Supervisors and/or Landside Managers.
• Use a 2-way radio to communicate location, emergencies and ask for assistance.
• Provide information about the airport to the public and assist travelers with ground transportation matters.
• Complete related paperwork such as vehicle inspection reports and vehicle work orders.
• Perform light cleaning inside bus (e.g., clean windows, empty trash, sweep).
• Under some circumstances, assist passengers with baggage.
• Assists passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lift and wheelchair restraints.
• Other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:

Skill in:

• Deal courteously with the public and represent the airport in a positive, professional manner.
• Speak English clearly enough to be understood over the radio and by passengers.
• Safely drive any of the shuttle bus models. These include, but are not limited to, 35-foot Diesel, Electric and/or Hybrid Buses.
• Follow oral and/or written instructions.

MINIMUM QUALIFICATIONS:

• High school diploma/GED and at least 1 year of professional driving experience, or no diploma/GED and 2 years of professional driving experience.

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