We are looking for a proactive and organized Administrative Assistant to support our home service massage business for a one-month temporary contract. This part-time, fully remote position is responsible for managing client bookings, scheduling appointments, coordinating therapists’ schedules, and providing excellent customer service through phone, WhatsApp and social media.

Responsibilities:

• Handle incoming booking inquiries via phone, WhatsApp and social media.
• Schedule, confirm, reschedule, and cancel home service massage appointments.
• Coordinate therapists’ daily schedules and assign bookings efficiently.
• Maintain an accurate booking calendar and client database.
• Follow up with clients regarding appointments and booking confirmations.
• Answer customer questions about services, pricing, and availability.
• Communicate with therapists regarding schedules, locations, and special client requests.
• Assist with basic administrative tasks, data entry, and record keeping.
• Ability to multitask
• Report daily bookings and appointment status to management.

Background and Experience :

• Social media Platforms Instagram and WhatsApp etc.

Contract Details :

• Part-time position.
• Temporary contract for 1 month.
• Fully remote with no on-site work required.
• Flexible schedule based on business needs.
• Immediate start preferred.