Full job description

The Role

Our Account Management team owns and manages partner relationships. We use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.

You’ll be reporting to the Client Partner – Grocery.

Responsibilities:

• Manage a portfolio of Deliveroo’s most important grocery partners
• Own relationships with key grocery industry stakeholders
• Accountable for improving/maintaining in-store operational metrics
• Analyse data to drive growth and profitability, both for your partners and for Deliveroo
• Work cross-functionally with other departments to drive new initiatives
• Plan and execute marketing initiatives with your portfolio partners
• Negotiate new commercial rates with existing partners
• Use insights to expand grocery coverage across the UAE

Requirements:

• Minimum of 3-5 years of experience in the FMCG industry
• Strong analytical and problem-solving skills
• well-organised with excellent team-player qualities
• Strong interpersonal skills to build and maintain relationships
• Agile and highly adaptable to a fast-paced work environment
• Demonstrate strong competency using Microsoft Office tools and related project/program management applications to drive best practice

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