Full job description

The Account Executive-Strategic Account (BC) is responsible for the overall success and long-term growth of a major anchor client relationship in British Columbia and enabling the growth of Maximus business across all service lines and maintenance services within the BC public sector.

This role is first and foremost a trusted delivery and relationship leader who ensures Maximus consistently delivers on its commitments and is viewed by the client as a credible, outcomes-focused partner. Through strong performance, deep understanding of client priorities, and sustained executive relationships, the incumbent act as a strategic advisor who brings forward ideas that improve outcomes, introduce innovation, and expand Maximus’ contribution over time. As a result, growth is achieved through credibility, insight, and trusted advisory relationships.

The successful candidate will:

• Protect and strengthen a major technology-focused anchor client relationship
• Ensure excellence in delivery and client satisfaction
• Build deep executive and operational relationships
• Proactively identify ways Maximus can bring additional value
• Support and help shape related opportunities across the BC government ecosystem
• A strong and visible presence in Victoria is essential to building trusted, long-term relationships with client and government stakeholders .

Strategic Account Leadership (Anchor Client)

• Serve as senior relationship owner for assigned major BC public-sector client(s)
• Develop and execute a multi-year account strategy aligned to client and Maximus priorities
• Ensure successful delivery of contracted services and achievement of performance outcomes
• Monitor account financial performance, risks, and opportunities
• Act as escalation point for client issues and ensure timely resolution
• Ensure full understanding of contractual commitments and delivery obligations
• Provide strategic insight and advice to both client and Maximus leadership
• Manage partner relationships as applicable within the portfolio

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