Sales & Service Coordinator

Role Summary:

A dynamic, multitasking professional to handle in-house sales, customer service, daily operations, and AMC task scheduling. This role bridges client interaction and internal execution, ensuring smooth service delivery and sales growth.

Key Responsibilities:

• Handle inbound/outbound calls, email, and WhatsApp inquiries professionally
• Prepare and follow up on quotations, invoices, and AMC renewals
• Schedule daily technician visits and monitor task completion
• Maintain client records and service logs
• Coordinate with field teams and update management
• Track leads and assist in closing sales
• Ensure customer satisfaction and timely follow-ups

Requirements:

• Strong communication skills (English, Urdu/Hindi; Arabic is a plus)
• Excellent multitasking and time management
• Familiar with CRM, Excel, and WhatsApp Business
• Experience in service-based companies preferred
• Able to work under pressure and meet deadlines