Full job description

Job Description

PRIMARY RESPONSIBILITIES

• Assist in serving food and beverages according to hotel standards.
• Support setup and cleanliness of service areas, equipment, and tableware.
• Learn menu items, promotions, and basic product knowledge.
• Support order taking and coordinate with kitchen and service team.
• Provide friendly service and respond to basic guest requests.
• Support upselling and guest satisfaction.
• Attend briefings and training sessions.
• Perform other duties as assigned.

REPORT LINES & COMMUNICATIONS

• Report to Restaurant Captain / Supervisor.
• Communicate effectively with guests and team members.
• Coordinate with kitchen and service team for smooth operation.

OTHERS

• Participate in training and development (IDP).
• Support team operations as required.

ACCOUNTABILITIES

• Represent the brand and deliver a positive guest experience.

COMPANY’S CULTURE

• Follow and support company values and culture.

CONFIDENTIALITY

• Maintain confidentiality of hotel and guest information.

JOB REQUIREMENTS

• Currently studying in Bachelor’s degree (any field).
• Interest in Food & Beverage or hospitality industry.
• Basic English communication.
• Service-minded with good personality and teamwork.
• Willing to learn and able to work in a fast-paced environment.

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