Key Responsibilities:

• Greet and seat customers courteously.
• Present menus, provide detailed information about menu items, and make recommendations when requested.
• Take accurate food and beverage orders and relay them to the kitchen staff.
• Serve food and drinks promptly and efficiently according to restaurant standards.
• Check with customers to ensure satisfaction with each course and beverage.
• Handle billing and payment transactions accurately.
• Maintain cleanliness and organization of tables, service areas, and dining areas.
• Follow all health and safety regulations.
• Assist in setting up and closing down the restaurant or dining area.
• Work closely with other team members and kitchen staff to ensure smooth service.

Qualifications and Skills:

• 3- 5 years of work experience as a waiter/waitress or in customer service (preferred).
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Attention to detail and high level of personal hygiene.
• Ability to multitask and remain calm under pressure.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling payments.
• Food handling or hospitality certification (an advantage).