Full job description

Key Responsibilities:

• Verify insurance eligibility and coverage for all patients prior to appointments or procedures.
• Prepare and submit insurance claims accurately and on time through electronic or manual systems.
• Track and follow up on submitted claims to ensure timely approval and payment.
• Handle rejected or denied claims, make necessary corrections, and resubmit.
• Maintain proper documentation of insurance approvals, claims, and payment records.
• Coordinate with insurance representatives for pre-authorizations and approvals.
• Assist patients in understanding their insurance benefits, coverage limits, and co-payment requirements.
• Ensure compliance with all insurance company requirements and medical center policies.
• Generate daily and monthly insurance reports for management review.
• Support the finance and reception teams in resolving insurance-related billing queries.

Requirements:

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.
• Minimum 2 years of experience as an Insurance Coordinator in a healthcare or clinic setting (experience in Kuwait preferred).
• Strong knowledge of medical insurance processes, policies, and claim procedures.
• Familiarity with insurance portals and healthcare management software.
• Excellent communication skills in English.
• High attention to detail, organizational skills, and ability to multitask under pressure.
• Strong problem-solving and coordination abilities.

Preferred Qualifications:

• Experience with medical coding.
• MOH license or eligibility preferred.
• Immediate joiners will be given preference.

Job Type: Full-time