In this Warehouse Assistant II position
- Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space
- Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures
- Ensure proper routing of materials is maintained while transporting the materials between departments
- Verify and pack items for shipment according to specifications and the applicable transportation method
- Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products
- Perform order fulfilment based on customer requirements
- Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
- Resolve recurring issues faced during delivery as per defined processes, systems and methods
- Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)
- Pack items for shipment according to specifications
- Under supervision receive goods, scan and verify items against the shipment record
- Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)
- Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks
- Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse
- Under supervision operate a scanner to process all incoming and outgoing shipments
- Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner
- Ensure forklifts and equipment are properly checked, used and maintained on a daily basis
- Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments
- Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments
- Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment
Stakeholders:
- Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines.
- Support and interact primarily with colleagues of own team.
- Communicate information that requires some explanation or interpretation.
- Address task-related issues appropriately to maintain work relationships

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