Full job description

A waiter / Waitress is responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring that guests have a pleasant dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Welcome and seat guests in a friendly and professional manner
• Present menus, explain menu items, and make recommendations when required
• Take accurate food and beverage orders and enter them into the POS system
• Serve food and drinks promptly while maintaining presentation standards
• Check on guests regularly to ensure satisfaction
• Upsell menu items, promotions, and specials
• Handle guest requests and complaints politely and efficiently
• Maintain cleanliness of tables, service areas, and dining space
• Follow hygiene, safety, and company standards at all times

Skills & Qualities:

• Excellent customer service and communication skills
• Positive attitude and professional appearance
• Ability to multitask and work under pressure
• Team player with strong time management skills
• Basic food and beverage knowledge

Job Type: Full-time