Full job description

We are seeking a friendly and experienced Waitress to join our dynamic team

Visit visa with home country experience is welcome to apply.

Responsibilities:

1. Customer Service:

– Greet and seat customers in a friendly and welcoming manner.

– Take orders accurately and answer questions about menu items.

– Provide recommendations based on customer preferences and dietary restrictions.

– Ensure customer satisfaction by addressing any concerns or issues promptly.

2. Order Processing:

– Enter orders into the POS system accurately.

– Collaborate with the kitchen staff to ensure timely and accurate preparation of orders.

– Verify the accuracy of orders before serving to customers.

3. Table Maintenance:

– Set up and maintain clean and organized dining areas.

– Clear tables efficiently and reset them for the next guests.

– Ensure that tables are properly set with silverware, glassware, and condiments.

4. Team Collaboration:

– Work closely with kitchen and bar staff to coordinate order delivery.

– Communicate effectively with team members to ensure a smooth dining experience for customers.

– Assist colleagues during peak hours to ensure excellent service.

5. Upselling and Promotion:

– Promote daily specials and upsell additional menu items to increase sales.

– Suggest appetizers, desserts, and beverages to enhance the overall dining experience.

6. Cash Handling:

– Process customer payments accurately using POS systems.

– Handle cash and provide change to customers when necessary.

Qualifications:

– Previous experience as a Waitress in a fast-paced restaurant/hotel setting.

– Excellent customer service and communication skills.

– Ability to handle stress and high-pressure situations.

– Knowledge of menu items and the ability to make recommendations.

– Basic math skills for order processing and cash handling.

– Availability to work evenings, weekends, and holidays.

Physical Requirements:

– Ability to stand and walk for extended periods.

– Lift and carry trays with multiple dishes and drinks.

Job Type: Full-time