Full job description

Position Overview:

The Waitress is responsible for taking customer orders, serving food and beverages, and ensuring a pleasant and efficient guest experience at a food kiosk (container kitchen). The role requires excellent communication skills, a friendly attitude, and the ability to work in a compact, fast-paced environment.

Key Responsibilities:

• Greet customers and take orders accurately.
• Enter orders into the POS system and coordinate with the kitchen team.
• Serve food and beverages in a timely manner.
• Assist with packing takeaway orders when needed.
• Maintain cleanliness of the service counter, tables, and customer area.
• Provide menu information and recommendations to guests.
• Handle customer concerns politely and professionally.
• Process payments (cash, card, online).
• Support daily opening and closing duties.

Requirements:

• Previous experience as a Waitress or Front-of-House Staff preferred.
• Strong communication and customer service skills.
• Ability to multitask during peak hours.
• Friendly, positive, and professional attitude.
• Basic POS system knowledge is an advantage.
• Ability to stand, move, and work in a small space for long periods.
• Team player with a willingness to learn.

Work Environment:

This role operates in a container kitchen / food kiosk, requiring efficiency, cleanliness, and comfort working in a compact setup with high customer flow.

Job Type: Full-time