Full job description

Customer Service & Interaction

• Greeting and Seating: Welcoming guests, guiding them to their tables, and providing menus.
• Order Taking: Taking accurate food and drink orders and relaying them to the kitchen.
• Menu Knowledge: Answering questions about menu items, describing specials, and offering personalized recommendations.
• Serving and Presentation: Delivering food and drinks to tables, ensuring orders are correct and presented well.
• Customer Satisfaction: Monitoring guest needs, anticipating requests, and addressing any complaints or concerns.
• Payment Processing: Presenting checks and processing payments accurately.

Dining Room Operations

• Table Maintenance: Setting tables with linens and silverware and cleaning and tidying the dining area.
• Bussing Tables: Removing dirty dishes, glasses, and silverware from tables after guests have finished.
• Restocking: Replenishing supplies at service stations, such as cups and napkins.