Job Summary

We are looking for a proactive Waiter / Waitress with Service and Sales Experience.

The candidate should be pleasant, active, should communicate well with the customers in English & Hindi and should be able to suggest / upsell variety of dishes, sweets, snacks along with serving the food.

RESPONSIBILITIES

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Manage billing / payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules / regulations and all customer service guidelines
• Provide detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food

REQUIREMENTS

• 1 Year of experience in a similar role with a sales and service background
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Good physical condition
• Customer-centric
• Diploma in food safety training will be considered a plus

Job Type: Full-time