Job Description

We are seeking a professional and customer-focused Waiter/Waitress to join our team in Dubai, United Arab Emirates. As a key member of our Food and Beverage team, you will be responsible for providing exceptional dining experiences to our guests while maintaining the highest standards of service.

• Greet and seat guests in a friendly and professional manner
• Present menus, make recommendations, and answer questions about food and beverages
• Take accurate orders and communicate them effectively to the kitchen staff
• Serve food and beverages in a timely and efficient manner
• Ensure tables are set up correctly and maintained throughout service
• Process payments and handle cash and credit transactions accurately
• Maintain a clean and organized work area
• Collaborate with kitchen staff and other team members to ensure smooth service
• Address guest concerns promptly and professionally
• Adhere to all food safety and hygiene regulations
• Assist in opening and closing procedures as required
• Participate in regular team meetings and training sessions
• Adapt to rotating schedules and different sub-departments within the Food & Beverage Division as needed

Qualifications

• Diploma or degree in vocational hospitality preferred
• Minimum of 1 year experience in a 4-5 star hotel environment (fresher candidates with strong potential will be considered)
• Excellent communication and interpersonal skills
• Fluency in English; proficiency in Arabic is a plus
• Strong customer service orientation with a friendly and professional demeanor
• Detail-oriented with the ability to multitask in a fast-paced environment
• Basic math skills for handling bills and payments
• Physical stamina to stand and walk for extended periods
• Flexibility to work various shifts, including weekends and holidays
• Knowledge of food and beverage items, with the ability to make recommendations
• Familiarity with POS systems and cash handling procedures
• Understanding of food safety and hygiene practices
• Team player with a collaborative attitude
• Ability to work efficiently under pressure while maintaining a positive attitude

Additional Information