Full job description

• Greet guests in a warm and courteous manner and present menus.
• Take accurate food and beverage orders and relay them promptly to the kitchen and bar.
• Serve meals and beverages with professionalism and attention to detail.
• Ensure guest satisfaction by checking on tables and addressing any issues or requests.
• Maintain cleanliness and organization of tables, service areas, and the dining environment.
• Work closely with kitchen and bar teams to ensure timely and accurate service.
• Prepare tables by setting up linens, silverware, glassware, and condiments.
• Support the team during busy hours and assist with room service or banqueting (if required).
• Maintain knowledge of the menu, daily specials, and hotel offerings to upsell when appropriate.

Requirements

• Previous experience working as a waiter/waitress in a hotel, resort, or fine-dining environment is required.
• Strong understanding of hospitality service standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and team-oriented environment.
• Good personal hygiene and well-groomed appearance.
• Basic knowledge of POS systems and handling payments.
• Flexibility to work shifts, weekends, and holidays.
• English proficiency required; additional languages are a plus.