Full job description

• Consistently access, anticipate and meet guest’s needs according to operational daily procedures, specified customer service levels, and HSSE guidelines.
• Maintain full knowledge of all products and menu items, store promotions, company services.
• Follow the correct sequence of service skills to ensure high standards of service.
• Ensure all workstations and tables within the assigned zones are sufficiently stocked, set up, and kept clean throughout the entire shift.
• Responsible for accurate billing and payment processing.
• Communicate with store management and supervisors any customer and/or operational issues.
• Utilise, maintain and clean relevant equipment within HSSE guidelines for daily operations.
• At least 1-3 years in the restaurant or cafe business preferable
• To have Customer Service background; preferably food service related
• Basic knowledge and/or experience with technical equipment
• Clear communication skills in English, both verbal and written
• Customer Service in related industry; basic Cash Handling
• Can work on their feet for long hours and have the physical confidence and coordination to carry plates, trays, etc.

Job Types: Full-time, Permanent