Job Responsibilities:

• Introduces customers to the menu and highlights daily or seasonal specials
• Answers questions about menu items, ingredients, and pricing
• Takes customer orders for food and beverages by writing them on a ticket, entering them into a tablet, or memorizing them
• Communicates orders to the kitchen staff for preparation
• Prepares and serves beverages to customers
• Collects food from the kitchen, verifies accuracy, and serves it to customers
• Ensures customer satisfaction and processes additional orders if needed
• Clears tables by removing used dishes, glasses, and flatware
• Processes payments via cash or credit card and returns change when necessary
• Sets tables with appropriate dishes, glassware, and flatware; refills condiments as needed
• Maintains up-to-date knowledge of menu items, specials, and restaurant information
• Participates in daily or regular meetings with managers and wait staff to review menu updates, reservations, and special guest requirements