Job description:

We are a travel and tourism company based in Dubai and are looking to hire one Operations & Reservations Agent. The ideal candidate has experience in the travel and tourism industry and can handle daily operations, reservations, and basic administrative tasks.

Key Responsibilities

• Handle travel reservations (flights, hotels, tours, packages)
• Coordinate with suppliers, hotels, and tour operators
• Manage booking confirmations, vouchers, and invoices
• Assist with day-to-day operations and admin tasks
• Respond to customer inquiries via email, WhatsApp, and phone
• Maintain accurate records and update booking systems
• Support management with general office duties

Requirements

• Previous experience in travel & tourism (required)
• Knowledge of reservations and booking processes
• Good communication skills in English
• Strong organizational and multitasking skills
• Basic computer skills (email, Excel, booking systems)
• Ability to work independently and as part of a team

Salary & Benefits

• Salary: To be discussed (based on experience)
• Visa provided (if applicable)
• Other benefits as per UAE labor law