Full job description

Job Summary

We are looking for an experienced Travel Agent / Visa Processing Officer to manage end-to-end visa applications for foreign countries, including visit, work, and student visas. The candidate must be well-versed in embassy requirements, documentation, application typing, and client coordination, ensuring high approval success and compliance with regulations.

Key Responsibilities

• Process and type visa applications for foreign countries (Visit, Work, Student, Tourist, Business visas).
• Review client documents to ensure accuracy, completeness, and compliance with embassy and consulate requirements.
• Prepare and submit visa applications through online portals, VFS, embassies, or consulates.
• Guide clients on visa requirements such as:
• Passport validity
• Bank statements
• Employment letters
• Invitation letters
• Admission letters (for student visas)
• Medicals and insurance
• Coordinate appointment booking for biometrics, interviews, and embassy submissions.
• Track visa application status and provide regular updates to clients.
• Handle visa rejections, reapplications, and appeals professionally.
• Maintain updated knowledge of visa rules, country-specific policies, and changes.
• Prepare invoices, receipts, and maintain proper client records and files.
• Coordinate with airlines, hotels, and insurance providers when required.
• Ensure confidential handling of client information and documents.

Required Skills & Qualifications

• Proven experience as a Travel Agent or Visa Processing Officer.
• Strong knowledge of visit, work, and student visa procedures for multiple countries.
• Ability to type visa applications accurately and efficiently.
• Familiarity with VFS, embassy portals, and online visa systems.
• Excellent communication and customer-handling skills.
• High attention to detail and document verification.
• Ability to manage multiple applications under deadlines.
• Proficiency in MS Office and email communication.
• Knowledge of English (additional languages are an advantage).

Preferred Qualifications

• Experience working in a travel agency or visa consultancy in the UAE.
• Knowledge of Schengen, UK, USA, Canada, Australia, and GCC visas.
• Sales or client advisory experience is a plus.

Job Type: Full-time