About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection

What you should bring:

• 2-3 years’ experience in telesales and customer service role
• Excellent (phone) sales techniques and communication, interpersonal skills
• Experience in working in a team in sales-oriented environments
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
• Long term customer relationship approach
• Ability to identify process improvements
• Fluency in English
• Knowledge of CRM management
• Knowledge of Salesforce would be a plus

Your Impact

• Guarantee the achievement of quarterly inside sales targets.
• Fulfill lead generation activity aimed at increasing the customer base
• Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction
• Manage outbound calls to generate new business opportunities
• Support our Sales Team in the field by scheduling visits
• Manage and nurture the CRM Database to ensure the information is accurate and up-to-date
• Collect and share adequate market feedback with the relevant departments
• Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable

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