Full job description

Key Responsibilities:1. Sales & Lead Generation

• Contact potential or existing customers via phone to present products or services.
• Understand customer needs, respond to inquiries, and provide appropriate product recommendations.
• Generate qualified leads and convert them into sales opportunities.
• Maintain a high volume of outbound and inbound calls daily.

2. Customer Relationship Management

• Build and maintain positive relationships with customers.
• Follow up on leads and previous customer interactions to maximize sales opportunities.
• Handle objections, complaints, and queries professionally and efficiently.

3. Target Achievement

• Meet or exceed monthly and quarterly sales targets.
• Upsell or cross-sell products/services based on customer needs.
• Track and report daily sales activities and performance metrics.

4. Database & Reporting

• Update CRM or call management systems with accurate customer information.
• Maintain records of calls, sales, and customer feedback.
• Provide regular reports and insights to the Sales Manager.