Responsibilities

• Make outbound sales calls to new and existing customers.
• Handle inbound calls and respond to customer queries professionally.
• Convert leads into scheduled bookings and follow up on pending inquiries.
• Update customer records, maintain call logs, and track follow-ups.
• Coordinate with operations and branches to ensure smooth service delivery.
• Resolve customer issues quickly and ensure high service satisfaction.
• Prepare quotations and assist in daily customer communication.

Qualifications

• Female candidates only.
• Experience in telesales, customer service, or call center roles.
• Strong English communication skills; Hindi or Arabic is an advantage.
• Confident, persuasive, and comfortable with high call volumes.
• Well-organized with strong follow-up and multitasking abilities.
• Experience in the courier/logistics industry is a strong plus.

What We Offer

• Competitive salary + performance incentives.
• Career growth and internal development opportunities.
• Supportive, fast-paced work environment.