Services you’ll support include:

• Virtual and Hybrid Hearings.
• Real-time Transcription and Audio Streaming.
• Interpretation and Video Conferencing.
• Deposition and Transcription Support.
• Bespoke Trial Consultancy and Inquiry Room Design.
• Video Production for internal and marketing purpose.

What you’ll be doing

• Technical consultation with case managers and internal teams to define and deliver hearing room setup and client support.
• Innovation and R&D, helping to evolve how we deliver services using the latest AV and video technology.
• Hearing room deployments, installing and configuring AV/network setups and running proceedings like a live event technician.
• Designing and documenting custom solutions for complex hearing environments.
• Operating bespoke software and providing support to court reporters and transcription teams.
• Partnering with the video services team to plan, shoot, and produce company content.
• Researching and trialling new video and streaming technologies for internal use and service development.
• Providing client support both onsite and remotely, including guidance and troubleshooting during live hearings.
• Creating and editing internal and external video content.
• Ensuring processes, timelines, and quality standards are met for all installations and setups.
• Assisting with other project or admin duties as required.

Requirements

What we’re looking for in you

• Bright, adaptable, and eager to learn in a fast-moving and varied environment
• Awareness of AV, multimedia, and networking technologies—with a keen interest in legal tech and live event support
• Strong technical audio knowledge is essential
• Experience creating, editing, and producing video content for professional settings
• Enthusiastic about new technology and R&D—particularly in video, streaming, and hybrid environments
• Comfortable being client-facing and providing support during live hearings
• Strong attention to detail, time management, and communication skills
• Able to multitask and perform under pressure
• A confident team player with a flexible, proactive mindset