We are a growing company with operational gaps — and we need someone who can identify what’s missing, implement proper retail procedures, and manage multiple teams with confidence and discipline.

Key Responsibilities

• Build and improve core retail processes (purchase orders, stock receiving, documentation, reporting).
• Create weekly staff schedules; ensure full coverage for three store locations (2 Al Quoz and 1 Jumeirah)
• Supervise staff performance and enforce attendance, punctuality, and reporting procedures.
• Oversee daily store operations, opening/closing standards, and staff task execution.
• Ensure accurate inventory logging, POS entries, and regular stock checks.
• Maintain organized documentation and support basic accounts/admin tasks.
• Assign tasks and follow up to ensure timely completion.
• Step in to cover shifts, cashier duties, POS work, or floor management when needed.
• Support event operations; must be willing to work weekends and long hours (no overtime).
• Ensure compliance with mall requirements and internal operational standards.

Requirements

• Fluent in English (spoken and written).
• Strong Excel skills (comfortable with spreadsheets, data accuracy, reports).
• 3–5+ years retail supervision or store operations experience.
• Strong knowledge of retail processes (POs, stock flow, reporting, inventory).
• Ability to create, improve, and enforce operational procedures.
• Experience managing multiple store locations or teams is an advantage.
• Experience with online store operations is a plus.
• Ability to learn POS systems quickly and ensure accurate data entry.
• Strong leadership, communication, and accountability skills.
• Comfortable enforcing strict standards and addressing performance issues.
• Must be willing to work weekends, evenings, and event-heavy schedules.
• Reliable, disciplined, and capable of stepping into frontline duties when required.
• Valid U.A.E drivers license

Who This Role Suits

• Someone who prefers structured, disciplined work environments.
• Someone who enjoys creating clarity, improving systems, and solving operational gaps.
• Someone who can manage multiple teams with professionalism and authority.

Diversity Statement

AGS HIT Technology welcomes applicants from varied backgrounds. Experience supervising multicultural teams is an advantage.