Job Summary:
The Store In-Charge oversees the daily operations of the store, ensuring smooth functionality, inventory control, staff supervision, and excellent customer service. This role plays a critical part in maintaining efficient stock levels, adhering to company policies, and achieving sales targets.

Key Responsibilities:

• Ensure the store opens and closes as per operational timings.
• Oversee the cleanliness and organization of the store, ensuring a professional and welcoming environment.
• Monitor and manage daily store activities to meet operational efficiency.

Inventory Management

• Maintain accurate stock records and ensure stock levels are replenished in a timely manner.
• Conduct regular stock checks and resolve discrepancies promptly.
• Coordinate with the procurement team to forecast and order inventory based on demand.

Sales and Customer Service

• Drive sales performance by implementing effective merchandising and promotional strategies.
• Address customer inquiries and resolve complaints to maintain high satisfaction levels.
• Train staff to deliver exceptional customer service and upsell products.

Staff Supervision

• Assign tasks and schedules to store staff to ensure coverage and productivity.
• Provide guidance, coaching, and performance evaluations for the team.
• Enforce company policies and maintain a positive work environment.

Reporting and Compliance

• Prepare and submit daily, weekly, and monthly sales and inventory reports.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Identify areas for improvement and recommend process enhancements to management.

Key Skills and Competencies:

• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficient in inventory management systems and MS Office.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Job Types: Full-time, Contract
Contract length: 24 months