Full job description

The Store Associate is a non-management multitasking role with a Central Cash Office, Commercial and Receiving scope.The role holder is In charge of organizing shelf space in both the selling area & warehouse to ensure clean and presentable display. Respect the National Plan-o-gram. Maintain, organize and control the resources required to satisfy customers and achieve target. Support CCO, Receiving and CCS when needed.

Role Details – Key Responsibilities and Accountabilities:

Receiving Responsibilities

• Support receiving team in checking, receiving and displaying products.
• Respect the procedures in accordance with the existing standard policies.
• Support the team to control and optimize the section margin level, shrinkage and waste.
• Ensure appropriate display of goods through accurate labelling of items and correct pricing.
• Replenish and arrange the items on shelves, ensure appropriate assortment of items in terms of appearance, quantity, quality and price range.
• Assist the customers in their item inquiries, react rapidly to the requirements, and promote sales while maintaining a quality customer service manner.
• Identify slow moving items and sleeping stock in order to determine priority of expiry if applicable
• Ensure the proper conservation, utilization and profitability of the section’s assets.
• Abide by the hygiene and safety regulations of the store, warehouse and local authorities.

Central Cashier Office Responsibilities

• Support CCO team by assisting at cash counter to scan and package purchased products
• Register sales and process transactions using the required mode of payment
• Ensure proper rates/denominations of currencies are communicated to the customers and conduct security checks for the currency, when required
• Install, check, and manage the cash unit and return it at the end of each day
• Take full responsibility for the security of their designated counter, cash and other valuables
• Ensure that bags, card machine and stationary are constantly available at the cash counter
• Follow the opening, closing, and cash reconciliation procedures