Full job description

About the Role:

Be the warm, welcoming face of our spa. As our Spa Receptionist, you’ll create a serene first impression, manage bookings with grace, and ensure every guest feels pampered from the moment they arrive.

Key Responsibilities:

• Greet clients with professionalism and warmth
• Manage appointment scheduling and confirmations
• Handle phone inquiries, walk-ins, and online bookings
• Process payments and maintain accurate records
• Coordinate with therapists and ensure smooth daily operations
• Maintain a calm, clean, and inviting reception area

What We’re Looking For:

• Excellent communication and customer service skills
• Organized, detail-oriented, and tech-savvy
• Calm demeanor and polished appearance
• Previous experience in hospitality or wellness is a plus
• Fluent in English and comfortable with basic computer systems

What We Offer:

• Competitive salary and incentives
• Training in spa services and wellness culture
• Supportive, tranquil work environment
• Opportunities for growth in luxury hospitality

Job Types: Full-time, Permanent