Full job description

The Spa Manager will oversee daily spa operations, manage staff performance, ensure excellent client satisfaction, and drive sales through effective marketing and promotions.

Key Responsibilities:

• Manage and coordinate all spa operations, including staff scheduling and treatment quality.
• Recruit, train, and motivate spa therapists and reception staff.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Ensure high standards of cleanliness, hygiene, and customer service.
• Manage product inventory and spa supplies efficiently.
• Promote spa services and retail products to maximize revenue.
• Handle client feedback professionally and resolve issues promptly.
• Prepare reports on sales, performance, and budgets for management.

Qualifications & Skills:

• Minimum 3 years of experience as a Spa Manager or Supervisor in a reputable spa or wellness center.
• Strong leadership and communication skills.
• Excellent sales and marketing knowledge for spa services and products.
• Understanding of spa operations, treatments, and wellness trends.
• Customer-oriented, well-organized, and proactive.
• Ability to work under pressure and manage multiple priorities.

Benefits:

• Competitive salary + commission on spa revenue and product sales.
• Opportunity to develop and expand a growing spa concept.
• Free access to fitness facilities.
• Supportive and dynamic work environment.

Job Type: Full-time