Key Responsibilities

Core Functions

• Manage the scheduling and execution of all test drive appointments and vehicle allocations.
• Oversee the fleet’s operational condition, ensuring regular maintenance and cleanliness standards.
• Maintain updated records for vehicle usage, servicing, and driver shifts.
• Handle customer-facing responsibilities during showroom visits and test drive sessions.

Team Management & Collaboration

• Lead, train, and supervise a team of showroom drivers, setting clear daily goals.
• Coordinate with sales and customer service teams to streamline appointment handling.
• Resolve operational issues promptly and ensure driver punctuality and professionalism.
• Maintain a culture of accountability, teamwork, and high service standards.

Performance, Reporting & Strategy

• Track key metrics like test drive conversion rates and customer feedback.
• Optimize driver schedules and fleet utilization for maximum efficiency.
• Report fleet condition and operational challenges to management regularly.
• Implement improvements in booking, dispatch, and vehicle readiness systems.

Requirements:

• 3+ years’ experience in fleet coordination, operations, or showroom logistics.
• Proven team leadership experience, ideally within the automotive or service sector.
• Strong organizational and time-management skills.
• Familiarity with CRM tools or scheduling systems.
• Valid UAE driver’s license is a must.
• Professional communication in English; Arabic is a plus.
• Customer-focused mindset and ability to multitask under pressure.

Salary & Benefits:

Competitive Salary: 6,000 AED

Includes:

• Work Visa sponsorship
• Medical insurance
• 30 days of paid annual leave
• Company training and a supportive team environment

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