Job Description

• Patrol hotel premises regularly to ensure safety and security of guests, employees, and assets.
• Monitor CCTV systems, fire alarms, and access control systems, reporting any irregularities immediately.
• Respond promptly to emergencies such as fire, medical situations, or security threats.
• Control access to restricted areas and verify identification when necessary.
• Prepare and submit accurate incident reports and daily security logs.
• Assist guests and colleagues courteously while maintaining a professional and calm demeanor.
• Support evacuation procedures during emergencies and ensure compliance with safety regulations.
• Report and handle lost and found items as per hotel policy.
• Conduct bag checks or vehicle inspections when required.
• Liaise with local authorities when necessary and support investigations.
• Maintain confidentiality of all security matters and sensitive information.

Qualifications

• Previous experience as a Security Officer, preferably in a hotel or hospitality environment.
• Knowledge of basic security procedures and emergency response protocols.
• Good communication and interpersonal skills.
• Physically fit, alert, and able to remain calm under pressure.
• Basic computer skills and familiarity with security systems (CCTV, access control).
• Valid security license or certification (if required by local authorities).
• Flexibility to work in shifts, including nights, weekends, and holidays.