Full job description

Key Responsibilities:

• Receive and process sales orders from customers or sales representatives
• Prepare sales quotations, proforma invoices, and order confirmations
• Track the status of orders and update customers accordingly
• Respond to customer inquiries via phone, email, or in person
• Follow up on deliveries, LPO, and any customer complaints or issues
• Maintain and update customer database and contact records
• Maintain accurate records of sales orders, invoices, delivery notes, and related documents
• Assist in generating sales performance.
• Liaise with accounts for invoicing and payment follow-ups
• Coordinate with the purchasing team regarding stock availability and product arrivals
• Maintain basic knowledge of available stock levels and fast-moving products
• Notify the sales team of stock-outs or delays

Job Type: Full-time