About the Role

We are a fast-growing lab-grown diamond brand focused on direct-to-consumer sales in the UAE. This role is responsible for managing inbound leads, guiding clients through the buying process, and closing sales through consultations and follow-ups.

This is not cold calling. Leads come via Instagram, WhatsApp, and referrals.

Key Responsibilities

• Respond to inbound leads via Instagram DMs, WhatsApp, and website
• Qualify customers and understand budget and preferences
• Conduct virtual and in-person consultations
• Follow up consistently until closure
• Coordinate client viewings and deliveries
• Maintain accurate lead and client records
• Provide a high-trust, premium customer experience

Requirements

• 1–3 years experience in sales, retail, hospitality, or real estate
• Strong spoken and written English
• Comfortable discussing prices and closing deals
• Well-presented and professional
• Organized and disciplined with follow-ups
• Jewelry experience is a plus but not required

Compensation

• Base salary: AED 3,000 – 5,500
• Commission: 1.5% – 2.5% per closed sale
• Performance bonuses available

Work Expectations

• 5 days per week availability
• Fast response time during working hours
• Client-first mindset

Job Type: Full-time

Pay: AED3,000.00 – AED5,500.00 per month