Full job description

The Role

• Handling Customer Enquiries: Responding to customer enquiries and requests via phone, email, or in-person, and providing them with information about the products and services offered by the company. • Preparing Quotations: Preparing quotations for customers based on their specific requirements and ensuring that all quotes are accurate and in line with company pricing policies. • Coordinating with Sales Team and Customers: Coordinating with the sales team and customers to ensure timely delivery of products to customers and keeping them updated about any changes or delays. • Maintaining Sales Database: Updating and maintaining the sales database and ensuring that all customer interactions, orders, and other relevant information are accurately recorded. • Following up with Customers: Following up with customers after delivery to ensure that they are satisfied with their purchases and identifying any opportunities for further sales. • Providing Administrative Support: Providing administrative support to the sales team, including preparing reports and documents, managing files, and performing other tasks as required. • Ensuring Customer Satisfaction: Ensuring that all customers are satisfied with the replies providing by you about the products and services offered by the company and that any issues or complaints are resolved in a timely and professional manner. • Managing Sales Targets: Assisting the sales team in achieving their sales targets and identifying new opportunities for growth and expansion. • Staying Up to date with Industry Trends: Staying up-to-date with industry trends, new products, and developments in the automotive industry, and sharing this information with the sales team & informing any new product requirements to Sales manager. • Collaborating with Other Departments: Collaborating with other departments, such as marketing and logistics, Finance, Audit to ensure that all sales-related activities are aligned with company goals and objectives. • The employee is obliged to perform other tasks/duties commissioned by the superior, regarding work.

Requirements
Bachelor’s Degree Entry level acceptable. Familiar with Parts knowledge Proven working experience in Sales, Automotive would be an advantage. English language skills in verbal and written communication Familiarity with ERP – SAP and Microsoft Office: Excel