Sales and Operations Manager

Key Responsibilities:

Sales and Business Development

Develop and implement sales strategies to attract new clients and increase occupancy.
Generate leads through networking, referrals, cold calls, and partnerships.
Conduct tours and presentations for potential clients.
Negotiate and close lease/rental agreements.
Prepare regular sales forecasts and performance reports.

Operations Management

Oversee the daily operations of the business center, including facility management and administrative processes.
Ensure high standards of cleanliness, safety, and functionality across all shared spaces.
Manage vendor relationships and service contracts (e.g., cleaning, maintenance, IT support).
Monitor inventory and order office supplies and equipment as needed.

Client Relations

Act as the main point of contact for all client inquiries, requests, and concerns.
Foster strong relationships with existing clients to encourage retention and referrals.
Coordinate onboarding for new clients and ensure smooth transitions.

Team Leadership

Supervise and support front desk, admin, and operations staff.
Set clear performance goals and provide coaching and training to the team.
Conduct regular team meetings to communicate updates and encourage collaboration.

Qualifications & Skills:

Bachelor’s degree in Business Administration, Sales, Hospitality Management, or related field.
5+ years of experience in a similar role, preferably in a serviced office, coworking space, or hospitality setting.
Proven track record in sales and operations management.
Strong leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Highly organized with the ability to multitask and prioritize effectively.
Proficient in Microsoft Office Suite and CRM systems.
Driving license is mandatory.

Key Competencies:

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