Your key responsibilities

• Support Account Managers in managing client relationships and accounts
• Handle client projects and account management activities, including customer data and product life cycle coordination
• Maintain close collaboration with internal stakeholders such as the Technical Team, Pricing Office, Credit Team, and Sampling Team
• Work closely with the Customer Experience Team to ensure high levels of client satisfaction
• Manage all commercial data and perform general administrative tasks, including sample orders, regulatory documentation, system setup (CMIR and pricing), and price letters
• Address day-to-day client requests with efficiency and professionalism
• Assist the Commercial Team with relevant reports, client meetings, and other customer-related activities

We offer

• A rich history and a promising future of bold scientific innovation and passionate collaboration with our customers
• A space to grow, with encouragement and support for curiosity and an open mindset
• A culture that prioritizes safety and well-being—both physical and mental
• The opportunity to work for a company where sustainability is not just a claim, but a core part of our strategy and purpose
• A collaborative environment where we learn from each other to bring progress to life and create a better future
• Competitive compensation, career development opportunities, and an outstanding benefits program

You bring

• Minimum of a Bachelor’s degree is required
• Fluency in English is a must. Knowledge of French and Arabic is considered a strong advantage
• Minimum of 2 years of experience in sales support or customer service; experience in the flavor industry is a plus
• Proficiency in SAP, Excel, PowerPoint, and CRM systems
• Highly motivated, energetic self-starter with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment
• Strong organizational and analytical skills, especially in tracking, managing, and analyzing customer lead effectiveness